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Privacy Policy#

Last Updated: November 23, 2024

Table of Contents#

1. Introduction#

Welcome to Wellness Shop. This privacy policy describes how we collect, use, store and protect your personal data when you use our services and order products from our wellness and weight-management catalog.

Your privacy is our priority. We are committed to transparent communication about how we handle your data and providing you control over your personal information.

2. Who We Are#

Wellness Shop operates a multi-product online shop focused on a curated catalog for weight management, appetite support and everyday wellness.

Contact:
Email: [email protected]
Privacy: [email protected]
Web: fatburn.io

3. What Information We Collect#

3.1 Information You Provide Directly#

When you use our services, you may provide us with:

Registration and Account:

Orders and Payments:

Communication:

Marketing Preferences:

3.2 Information We Collect Automatically#

When you visit our website, we may automatically collect:

Technical Information:

Cookies and Tracking Technologies:

For more information, see our Cookie Policy.

3.3 Information from Third Parties#

We may receive information from:

4. How We Use Your Information#

We use your personal data for the following purposes:

4.1 Providing and Improving Services#

4.2 Communication#

4.3 Marketing and Advertising#

4.4 Legal and Security Purposes#

5. Sharing Your Information#

We do not share your personal data without your consent, except in the following cases:

5.1 Service Providers (Processors)#

We work with trusted partners:

Delivery:

Marketing:

All providers are contractually bound to protect your data in accordance with GDPR.

5.2 Legal Requirements#

We may share your data if:

5.3 Company Transfer#

In case of merger, acquisition or asset sale, your data may be transferred to the new owner. You will be informed in advance.

6. International Data Transfers#

Some of our service providers are located outside the European Union (especially USA). We ensure that:

All transfers are conducted in accordance with GDPR and ensure a high level of data protection.

7. Data Security#

We implement robust security measures:

Technical Security:#

Organizational Security:#

Important: No system is 100% secure. Despite our efforts, we cannot guarantee absolute security.

8. Data Retention#

We retain your personal data only as long as necessary:

Data TypeRetention PeriodReason
Orders and invoices10 yearsTax regulations
Customer accountUntil account deletion or 3 years inactivityService provision
Marketing consentUntil withdrawalLegal obligation
Health dataUntil consent withdrawalSensitive data protection
Access logs6 monthsSecurity
CookiesSee Cookie PolicyWebsite functionality

After expiration, data is securely deleted or anonymized.

9. Your Rights#

You have the following rights regarding your personal data:

9.1 Right of Access#

You can request a copy of all personal data we process about you.

9.2 Right to Rectification#

If your data is inaccurate or incomplete, you have the right to correct it.

9.3 Right to Erasure#

Under certain circumstances, you can request deletion of your data ("right to be forgotten").

We cannot delete data if:

9.4 Right to Restriction of Processing#

You can request temporary restriction of processing your data.

9.5 Right to Data Portability#

You have the right to receive your data in machine-readable format and transfer it to another provider.

9.6 Right to Object#

You can object at any time to:

9.7 Right to Withdraw Consent#

If you have given consent (e.g., for newsletter), you can withdraw it at any time.

How to Exercise Your Rights:

  1. Contact us at [email protected]
  2. We will verify your identity
  3. We will respond within 30 days

Filing a Complaint:
If you are not satisfied, you can file a complaint with the Office for Personal Data Protection:
Web: www.uoou.cz | Email: [email protected]

10. Children and Minors#

Our products are intended for adults over 18 years of age.

We do not knowingly collect data from children under 18. If we discover we have inadvertently obtained data from a child, we will immediately delete it.

If you are a parent or guardian and believe your child has provided us with personal data, contact us at [email protected].

11. Cookies and Tracking Technologies#

We use cookies for:

Cookie Management: You can adjust cookie settings through our cookie banner or browser settings.

More information in our Cookie Policy.

12. Automated Decision-Making#

We do not use fully automated decision-making or profiling that would have legal or significant impact on your rights.

We may use:

These processes do not significantly impact your rights and you can opt out.

13. External Links#

Our website may contain links to third-party websites. We are not responsible for their privacy policies.

We recommend reading the privacy policy of each website you visit.

14. Changes to This Policy#

We may update this policy from time to time:

We will inform you about significant changes:

The date of last update is at the beginning of this document.

15. Contact#

If you have any questions, requests or concerns regarding privacy:

General Inquiries:
Email: [email protected]

Personal Data Protection:
Email: [email protected]

Postal Address:
Wellness Shop
[Address to be added]

We will respond within 30 days of receiving your request.

I Agree to This Policy#

By using our services and website, you confirm that you have read, understood and agree to this privacy policy.

Thank you for your trust!
Wellness Shop Team